Returns and Refunds Policy
Last updated: October 21, 2026
Contact us before returning any item so we can provide instructions. Return eligibility depends on the product, condition, packaging, purchase details, and applicable law. For health, hygiene, safety, customized, or specially ordered products, restrictions may apply where permitted by law.
Requesting a return
Email Sadiasaleem112@icloud.com or call (551) 247-1288 with your order information and the reason for the request. Do not ship an item back until return instructions are provided.
Damaged, defective, or incorrect items
Contact us promptly if an item arrives damaged, defective, or different from what was ordered. Include relevant order details and photos if requested, but do not email sensitive medical or payment information.
Refund processing
If a return is approved, any refund amount, shipping deduction, and processing time will be explained before the return is completed. Approved refunds are generally sent to the original payment method when possible, subject to payment provider processing times and applicable law.
Before launch, set and apply an actual return window and specific refund rules consistent with the business’s operations and applicable law. Do not advertise a return period that the business cannot honor.